Contact MS Home Health Care

How to Reach Us

We are available 24 hours a day, 7 days a week. Our intake team includes bilingual English-Spanish coordinators with clinical training in MS care. A registered nurse is always reachable for urgent clinical questions.

Service Areas - All Seven South Florida Counties

Miami-Dade County

Including Miami, Hialeah, Coral Gables, Doral, Homestead, North Miami, North Miami Beach, Aventura, Sunny Isles Beach, Bal Harbour, Surfside, Miami Beach, Key Biscayne, and all surrounding communities.

Broward County

Including Fort Lauderdale, Hollywood, Pembroke Pines, Coral Springs, Miramar, Pompano Beach, Sunrise, Plantation, Davie, Weston, Tamarac, Cooper City, Parkland, Hallandale Beach, Deerfield Beach, and all surrounding communities.

Palm Beach County

Including West Palm Beach, Boca Raton, Boynton Beach, Delray Beach, Palm Beach Gardens, Jupiter, Wellington, Royal Palm Beach, Lake Worth Beach, Greenacres, North Palm Beach, and all surrounding communities.

St. Lucie County

Including Port St. Lucie, Fort Pierce, and all surrounding communities.

Martin County

Including Stuart, Palm City, Hobe Sound, Jensen Beach, Indiantown, and all surrounding communities.

Indian River County

Including Vero Beach, Sebastian, Wabasso, Indian River Shores, and all surrounding communities.

Okeechobee County

Including Okeechobee city and the surrounding communities.

Primary Contact

Phone: (561) 693-1311

Direct line to a clinical coordinator. Available 24/7. Bilingual English-Spanish. Calls answered by a real person, not a call center menu.

Online Request: Use our Request Care form at mshomehealthcare.com/request-care

Submit your information online and a clinical coordinator will call you within 1 hour during business hours, or within 4 hours after hours.

Email: [VA: insert primary contact email]

For non-urgent inquiries. Clinical questions should go to the phone line for faster response.

Fax: [VA: insert fax number]

Physician referrals, signed plans of care, and clinical documents.

12
Years of care.

Better outcomes at home.

Hours of Care Delivery

Skilled care visits are scheduled in coordination with patient and family preferences:

  • Routine visits: Monday through Friday, typically 8 AM to 6 PM
  • Saturday visits available for clinically indicated cases
  • After-hours visits available for urgent skilled needs
  • 24/7 nursing on-call for clinical questions and emergencies

For Physicians and Referral Sources

See our dedicated Physicians and Referral Sources page for detailed referral information, OASIS documentation standards, and our Physician Referral Toolkit.

Accessibility

Our website and intake processes are designed for accessibility. If you encounter any accessibility issues or need information in an alternative format, please call (561) 693-1311 and we will accommodate your needs.

In Case of Medical Emergency

If you are experiencing a medical emergency, call 911 immediately.

After emergency services are involved, call (561) 693-1311 to coordinate post-emergency care.

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In Case of Mental Health Crisis

If you or someone you care for is experiencing a mental health crisis, call or text 988 (Suicide and Crisis Lifeline). For MS-specific crisis support, MS Focus Foundation bilingual helpline is 1-888-673-6287.